Mom’s Meals Review

UPDATED September 21. 2020.
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It has now been two decades since Mom’s Meals meal delivery service started offering invaluable support to seniors, people recovering from illnesses, and individuals managing chronic diseases. This Iowa-based service delivers freshly made, ready-to-eat, homestyle meals to homes across America and makes independent living easier for individuals who find it difficult to cook on their own.

In 2017, it won the Isadore King Service Award for its exemplary efforts in providing care and comfort to those who need them the most. Read this honest Mom’s Meals review and discover whether this service is a good fit for you or your loved one.

Moms Meals homepage

How Mom’s Meals Works

Mom’s Meals provides its services to case managers, healthcare organizations, caregivers, and self-paying customers who want to live independently. It offers 4 distinct programs, depending on customer type: LTSS/HCBS (Long Term Services and Support/Home and Community-Based Services), Chronic Care, Post-Discharge Care, and Self Pay. In this Mom’s Meals review, we will focus on its Self Pay program, which allows you to order meals for yourself or someone you care about directly, without the mediation of a third-party service or organization.

As a self-pay customer, you can choose from 9 menus designed with different dietary needs in mind. The menus available include General Wellness, Heart-Friendly, Renal-Friendly, Diabetes-Friendly, Cancer Support, Low-Sodium, Gluten-Free, Pureed, and Vegetarian.

You can decide whether you want to receive breakfast, lunch, and dinner or just lunch and dinner. Your deliveries can contain 7, 10, 14 or 21 meals. If you are ordering for the first time, you can opt for the 3-meal trial. The service allows you to choose every meal by yourself or let the chefs pick the meals for you (Chef’s Choice). If you opt for the Chef’s Choice option, you can still exclude the meals you dislike and replace them with those that suit your taste.

Once you choose your meals, you can decide whether you want the meals delivered once or twice per week. You can also choose whether you want to place a one-time order or opt for auto-ship and have the meals sent to you each week automatically. If you opt for auto-ship, you can get the same meals every week or change your meals at any time.

With Mom’s Meals, there are no long-term commitments, so even if you choose to receive automatic shipments, you can cancel whenever you wish. You just need to make sure you cancel before 1 pm the Friday before your next delivery is due.

What Makes Mom’s Meals Different

Mom’s Meals is one of the few meal delivery services that offer meals particularly designed with different health and medical conditions in mind. It is perfect for seniors, as well as individuals who want to recover from an illness or manage a chronic condition in the comfort of their own home. Its meals are made of high-quality ingredients, prepared by chefs in USDA-inspected facilities, and designed with the help of experienced dietitians and in complete accordance with the dietary recommendations for various conditions.

The service is incredibly flexible and allows you to order any way that suits you. You can order for yourself or your loved ones, regardless of whether they live in the same state as you. You can receive orders once or twice a week or order every once in a while. You can decide how much food you need, choose from 9 different menus, and handpick the meals yourself or let the experts do the choosing for you. Whatever your needs may be, Mom’s Meals will do its best to keep you full and satisfied.

offer moms meals

In order to ensure that everyone can get its meals, Mom’s Meals provides communication and services aids for individuals with disabilities, such as sign language interpreters. For customers whose mother tongue is not English, it provides information in other languages, as well as interpreters, all free of charge.

If you want to treat someone to a couple of healthy, wholesome meals, you can purchase a Mom’s Meals gift certificate. The amounts range from $63.88 for 7 meals to $112.81 for 14 meals, plus a $14.95 shipping fee.

Meals And Recipes

Mom's Meals meal options
Diabetes
For Seniors
For Singles
Gluten-Free
Vegetarian

Mom’s Meals offer includes over 60 different meals available on its 9 menus. For easier ordering, the meals on each menu are categorized in accordance with the type of meal and main protein source. You can browse breakfasts and view lunches and dinners featuring beef, beef with turkey, fish, pork, poultry or you can opt for vegetarian lunches and dinners.

As we mentioned previously in this Mom’s Meals review, the menus at your disposal include General Wellness, Heart-Friendly, Renal-Friendly, Diabetic-Friendly, Cancer Support, Lower Sodium, Gluten-Free, Pureed, and Vegetarian.

The General Wellness menu includes all 60+ meals on offer. All meals on the menu are nutritionally balanced and dietitian-designed. Each meal is labeled in accordance with the special diets for which it is suitable.

The Heart-Friendly menu features meals that are particularly suitable for seniors and individuals who are looking to enhance heart health through diet. The meals on this menu are low in both sodium and fat.

The Renal-Friendly menu is a perfect choice for individuals on dialysis. The meals on this menu are created in accordance with the dietary recommendations for most kidney disease patients.

meals moms

The Diabetic-Friendly menu includes meals designed to help you keep your blood sugar levels in check. The meals are low in carbs and free from added sugar. The Cancer Support menu features high-protein, high-calorie meals. The meals are designed to prevent weight loss in cancer patients.

The Lower Sodium menu features meals similar to those available on the Heart-Friendly menu. The meals are low in sodium and saturated fat and designed to support heart health and lower blood pressure.

The Gluten-Free menu is not only suitable for individuals with mild gluten allergies, like most gluten-free menus on the market, but also for people with celiac disease. The Pureed menu is designed for individuals who have trouble swallowing (people suffering from dysphagia).

Finally, the Vegetarian menu exclusively includes meat-free dishes. The meals on this menu are not entirely plant-based and do include dairy and eggs.

Heating And Storage Tips

The meals you receive from Mom’s Meals are made fresh and delivered chilled, not frozen, in order to ensure better flavor. After you receive your delivery, you can keep the meals in your fridge for up to 14 days. If you order more food than you can eat in 2 weeks, you can put the extra meals in your freezer and preferably enjoy them within a month or two. Just be sure to thaw the frozen meals overnight before reheating them.

The meals can be reheated and ready to eat in 2 minutes or less. You can reheat them in an oven or on a stovetop, but the quickest and easiest way to heat is microwaving your meals for a couple of minutes, in accordance with the provided heating instructions.

Pricing

Meals offered by Mom’s Meals are generally rather affordable. They normally cost $6.99 per serving, no matter which menu you choose, unless you opt for pureed meals, which cost $7.99 per serving.

All deliveries come with a $14.95 shipping fee. If you opt for the 3-day trial, the shipping costs are somewhat lower and amount to $12.95 per delivery. If you want to save cash on your meals, you can opt for auto-shipments and receive a 10% discount on all your orders.

Mom's Meals Pricing
MealPrice per meal
Individual meals$6.99
Pureed$7.99

Delivery Areas

Mom’s Meals delivers throughout the contiguous United States. Like many other meal delivery services, it does not deliver to Alaska and Hawaii as of yet. The meals are delivered in custom-designed coolers that keep the meals fresh and at the right temperature throughout transit. The service does not offer refunds for meals that have already been delivered.

Mom’s Meals Pros And Cons

To make sure Mom’s Meals meets all your standards and expectations, it is important to know its biggest advantages and disadvantages. With a short overview of its pros and cons, you can easily decide if Mom’s Meals is the right meal delivery service for you.

Pros
  • Fresh, high-quality, wholesome meals
  • 9 menus for special dietary requirements
  • Commitment-free ordering
  • Great flexibility
  • Affordable prices
  • 10% discount on recurring orders
  • Available throughout the contiguous US

Cons

  • Shipping is not free
  • No refunds for delivered meals

Sample Dishes

With Mom’s Meals, you get delicious meals prepared by pro chefs at affordable prices. To find out what kinds of delights you will receive in your delivery, we have chosen a couple of sample dishes that accurately represents its offer and can help you decide if it is the right service for you.

Bottom Line

Mom’s Meals is a meal delivery service that invests great efforts into making homestyle meals available to individuals with various special dietary requirements who cannot cook themselves. It is senior-friendly, diabetic-friendly, renal-friendly, suitable for cancer patients and individuals with dysphagia, and it offers gluten-free, vegetarian, low-sodium, and heart-healthy meals. All of its meals are fresh and ready to eat in no more than 2 minutes. It is flexible, budget-friendly, and offers a nice discount on recurring orders. Finally, it delivers across the contiguous US and takes great care to make its meals available to anyone who may need them, regardless of potential disabilities and language barriers. It is a meal delivery service that truly cares.


Mom's Meals FAQ

How do you qualify for Mom’s Meals?

You might qualify for government or health plan assistance and have Mom’s Meals delivered at little or no cost to you if you are over 65/disabled/require help with preparing meals/ receive Medicaid/Medicare or have a Health Insurance Plan with a paid meal benefit.

How to apply for Mom’s Meals?

Anyone can apply for the Self Pay program. In order to get Mom’s Meals NourishCare for free or at a reduced price, you need to check whether you meet the criteria set by Medicaid/Medicare or your Health Insurance Plan.

Where does Mom’s Meals deliver?

Mom’s Meals delivers throughout the contiguous United States. The company does not deliver to Alaska and Hawaii.

Where is Mom’s Meals based?

The company is based in Iowa.

Who is eligible for Mom’s Meals?

The LTSS/HCBS Program is designed for individuals who are eligible for economic assistance through Medicaid Waiver or other government-funded nutrition programs. Medicaid/Medicare recipients can contact their case managers to check their eligibility.

Do Medicaid recipients qualify for Mom’s Meals?

If you are currently a Medicaid/Medicare recipient, you can contact your assigned case manager to request Mom’s Meals NourishCare. Your case manager will confirm your eligibility and send an authorization to Mom’s Meals NourishCare on your behalf.

Do Kaiser members qualify for Mom’s Meals?

Mom’s Meals NourishCare is available to Kaiser Permanente health plan members. Eligible members receive nutritionally complete meals that are delivered fresh to their homes.

View All FAQs

User Reviews (43)

Mom's Meals is rated 3/5, based on 43 user reviews.

The Mom's Meals reviews listed below reflect the opinions and experiences of real users and are in no way influenced by the dating site reviewed here. Before publishing each review, our team checks whether it was submitted by an actual user in an effort to prevent false or spammy reviews.

  1. | July 5, 2020

    I chose the sweet & sour chicken. I put the vegetable chicken mixture in a small colander and rinse it well to decrease the sugar and stir in a few drops of Stevia. I chose this because it had just chicken ( no soy protein isolate) who h is in larger pieces of chicken or meats. This was great until two months ago when they must have changed venders for their chicken. It now is excessively fatty. There is a Tbs . to 1/4 c. of chicken far-reaching some cubes are all fat. This is a supposedly heart healthy meal. Buyer beware!
    I also got spaghetti and meatballs. I toss their meatballs out and make & freeze some because of the textured soy protein which is not good for a Cancer survivor like me.
    I also get the waffle with Colby cheese Omelete. I use 1/2 tsp of pure maple syrup on the waffle. I thought the taste of these were good

  2. | October 29, 2019

    I have been ordering mom meals for almost seven months, I order different meals from the menu sometimes I will order dinners or I will select half breakfast and dinner or a variety of all meals I love the soups they have for lunch. I am type 2 diabetic and if the meals come with different sides with two much sugar I will take half of it out before heating it and I eat half for a a snack later. I have not been disappointed with ordering meals and receiving them on time. I know the day and the time I will receive them.

  3. | October 23, 2019

    I started getting Mom’s Meals through my insurance company after being discharged from the hospital. I have read several reviews that talk about the food being bad or not enough food in the servings. I have also seen comments about poor customer service. All I can comment on is my personal experience. My meals have arrived on the days they were supposed to. They were packaged very well, with cardboard in between every layer and ice packs in the box to keep everything cold. The box is lined in Styrofoam. The meals are tasty and the portions are very adequate. I could not eat more than what is in a dinner. The dinners are not heavily seasoned and sometimes I add salt or pepper but that’s not a big deal. The dinners come with a tray that you heat for approximately two minutes in the microwave. They also have juice boxes, fruit cups, bread, applesauce, cookies, etc. (usually two of these) to eat with that food on the tray. I usually just eat the food on the tray for a meal and save the extras for a snack because the food on the tray is plenty and to add the extras would be too much. I got a menu with my first shipment and I call in once a week to order my meals for the next week. The people that I have talked with at customer service have been awesome. They have answered all of my questions and been very patient with me. I can order whatever I want from the menu. If I want 21 breakfasts or 21 mac and cheese dinners or 21 dinners and every single one is different, they don’t care because it is what I want and what I personally like to eat. This is a great service that is helping me get back on my feet and I don’t know what I would have done without it. I am on the general wellness diet.

  4. | October 19, 2019

    I received my first package today! I could not believe how much of good food they provide. I am so happy I was able to get information about Mom’s Meals. I just got out of the hospital last week and I appreciate how wonderful the food looks and I am also very impressed. Thank you so much!

  5. | June 8, 2019

    My father now receives Mom’s meal thru his Medicaid. Very thankful , he enjoys it . Of course not every meal he will, but, I will only order the ones he tells me he likes. I like the fact that is very low in sugar /salt.Not understanding the bad reviews ppl are giving. As for their customer service, it’s been great. I had forgot to make his order, and a representative called me to remind me. Keep doing a great job MOM’S MEALS…

  6. | June 7, 2019

    Myself and my mother recently started receiving our Moms Meals. They are very tasty and nutritious. It’s like eating a freshly prepared home cooked meal. We truly enjoy all our meals. .. And our cats enjoy the big box 🐈🐈❤💜 On a scale of 1- 10. We give moms meals a 10+ ❤💜

    • Annie Caddell | October 27, 2019

      I too enjoy mom’s meals however I get very agitated when the order is not fully what I ordered and missing two meals leaving me 10 meals for the whole week being Diabetic doesn’t provide me the option of fasting or miss meal colic.

  7. | May 8, 2019

    My mom received her meals a few days ago and loves The meals. I also cook several days a week but the meals are a great help especially for having a variety in case she wants something different.
    I thank god for moms meals.

  8. | May 2, 2019

    The worst customer service I have ever seen . Meals are not shipped according to what is ordered . Meals are shipped in excess of what is ordered . Packing list hardly ever agrees with what is shipped. Half the time there is no reorder form .

  9. | April 17, 2019

    I only eat one thing from moms meals the meatloaf and I love it. The things I don’t like about it is that it’s only for people over 65. I only know of it from a family member who received it but didn’t eat them. I order it every now and then but he shipping is expensive. Also you can’t track when the order will arrive which is inconvenient. I can only speak for myself but as a individual under 65 with no disabilities no one is forcing me to eat it so no one else should truly be complaining about the quality. They don’t always respond to the requests you submit through the site so I’m sure they could improve in that department.

    • Pat Fale | May 2, 2019

      You can’t track when the order will arrive which is inconvenient. THIS is my main beef also!! Everything I buy on the net I get a tracking #…..WHY NOT MOM’S MEAL’S??????????????????? 🙁

  10. | April 12, 2019

    Moms meals are not very good. Some make me sick to my stomach after I eat them and many items have way too much sugar for someone that has seizures. I can only eat portions of the meals that are lower in sugar I never know when they are coming. I won’t be getting them anymore.

  11. | April 12, 2019

    ABSOLUTELY THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH IN MY LIFE. ORDERS SHOW UP WHEN ON HOLD. ORDERS DONT SHOW UP WHEN THEY ARE CONFIRMED. YOU CAN CONFIRM AN ORDER AND NEVER KNOW WHETHER YOU WILL GET IT OR NOT GET IT OR WHETHER IT WILL BE THE ORDER YOU ASKED FOR . EVERYTIME YOU CALL, A DIFFERENT PERSON GIVES YOU A DIFFERENT STORY. I WAS THREATENED THAT IF I PUT IT ON HOLD FOR BEING OUT OF TOWN IT WOULD BE CUT OFF BY THE STATE OF OHIO. FOOD HAS ROTTED IN THE DRIVEWAY BECAUSE THEY SEND IT SO THEY CAN BILL THE STATE OF OHIO AND WASTE TAXPAYER MONEY. WHILE SOME PEOPLE ARE NICE THEY ARE OVERALL TOTALLY INCOMPETENT. FOR MONTHS SHE GOT TWO BOXES A WEEK AND I COULDNT GET THEM STOPPED AFTER AT LEAST 5 CALLS. THEY CONSTANTLY WASTE THE STATE OF OHIO’S MONEY. THERE IS NO ONE IN CHARGE THAT CAN FOLLOW THROUGH ON ANYTHING. THE FEW THAT SEEM TO HAVE IT TOGETHER ARE NEVER AVAILABLE TO TALK …OR TOO BUSY IN A MEETING. I NOT ONLY WILL NEVER ORDER ANOTHER MOMS MEALS, I WILL FILE A COMPLAINT WITH THE STATE OF OHIO. I AM CONVINCED THEY COULD CARE LESS ABOUT PEOPLE THEY IMPACT BUT GREATLY CARE ABOUT THE MONEY THEY CAN GET BY BILLING THE GOVERNMENT. OH BY THE WAY, THE MEALS ARE NOT THAT GOOD BUT IT WAS AT LEAST NURISHMENT WHEN IT CAME …PROBLEM IS THEIR SYSTEMS ARE VERY FLAWED AND AFTER MORE THAN 6 MONTHS OF ISSUES AND PROBABLY 20-30 CALLS! I AM DONE TRYING TO GET THE MEALS WHEN NEEDED. I WOULD RATE THEM LOWER THAN ONE STAR IF I COULD.

  12. | March 14, 2019

    I arranged for these meals for my parents. The meals have a great variety and are good. Yes, they are bland because they can’t cater to everyone’s taste and need to reduce salt. I did contact customer service and because this was the first order for my parents, it did take some time to get my answers but the woman I spoke to on the phone was very polite and helpful. Thank you, Mom’s Meals!

  13. | March 13, 2019

    The food is tiny in size and tastes like crap most of the food. If they would just cook normal food like normal people would it would be way better. Its hard to even give the food away do to others saying nope wont eat that ever. So far I have talked to lots of people and not found 1 person who likes the food. The pictures r not the way u get it. The piece of rl chicken is not what u get. For the price u pay u can order out and get tons more food and way better in taste. Its cheeper to order out and get it delivered. Plus u will eat it and have left overs. U always hear people complain how bad the food is and they r so right. If u check the state menu don’t waste your time. I have done that and there all the same. So save the time and money by having good food delivered and not this so called chief food that has been made bad like u do get in first class planes. If u never had first class food u did not ever miss a thing and got better food in coach by far. Its a joke but now on the other hand if u can eat like Mikey that will eat anything. Poor kid has not taste buds but then u can eat it. But remember u will get a tiny size that is like a kids lunch-able almost. It comes close to that in size. If u don’t eat much like tiny bird a day then u will loose weight or if u don’t want to loose weight then u need to eat 2 or 3 of them for 1 meal. If u eat more then a normal person u will need 6 or 8 of them. Great for a diet if u want to loose weight. But if u care about the person enough then don’t let them have to eat this. Save them and do them a favor. I feel for u all who get this to eat and have no choice I am right with u all.

  14. | September 21, 2018

    Love moms meals. Food is great. Im not going to be rude buy the people giving bad rude reviews need to cook their own meals . or go to a drive thru. How about try meals on wheels. You all complain and complain. Go buy food elsewhere.

    • Jay Hornstein | May 14, 2019

      I agree 100%percent with the review above. Make your own meals!!!

  15. | July 27, 2018

    I’m diabetic as well. What is the waiver program though? How can I get it?

  16. | July 10, 2018

    Worst customer service – they are, actually, HOSTILE, NASY, RUDE, just AWFUL. Constant problems with delivery. Meals are too sugary, not for diabetics, like me. Don’t go with this company!

  17. | June 22, 2018

    Customer service with this company leaves a great deal to be desired. Representatives were short and confusing and gave me confusing and wrong information. I’m on a waiver program that provides the meals. I called to get information on placing an order and was told I could order over the phone or online or via fax. I asked about a diabetic menu…was told they didn’t have one….then found one when I went to place the order online. So I selected my order, when to check out and it asked for payment information. I called back to customer service to find out how to proceed and was told as a waiver client I couldn’t order online. Exasperated, I started to give my order over the phone only to be told I couldn’t order some of the items because the diabetic menu was only available in certain locations. I literally had a headache and was so confused by the time I hung up the phone.

  18. | June 11, 2018

    Meals are tasteless and to small of a portion. Made mom loss weight when she needs to gain. Went from 105 to 82. When i cooked her meals she got plenty. Think when she gets home, no more moms meals. I got lazy and didnt cook for mom as much when getting these meals. When i cooked she was way more healthy. So when she gets back home i cook for her like before.

  19. | May 31, 2018

    These meals should be delivered to Texas in at least the Summer time via refrigerated trucks. I received a deliverary that only two ice packs were in the box which were sitting on top of each other & not over the meals. I called about it to report it but was blown off! Guess they don’t care about giving disabled folks food poisoning! Also, the meals are mainly consisted of mostly soy filler to their meat that is set in molds. Most of the meat does not consist of real meat – including chicken, etc. Meals taste okay but definitely do not taste “chef prepared”. That’s a humorous detail they put in their meals description.

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