FAQ

? How do meal delivery services work?

There are two main types of meal delivery services – those that offer pre-made meals and those that offer pre-portioned ingredients along with recipes you can use to cook the meals yourself. Using these services is usually pretty straightforward. You start by either selecting an existing meal program or developing your own. Some services even allow you to customize existing programs to suit your specific medical or nutritional needs.

After selecting an existing or designing your own plan, all that you have to do is fill out the shipping and payment forms and confirm your order. Typically, you will receive your order within 48 hours.
↑ Back to Index

? I have food allergies. Can I use meal delivery services?

Most meal delivery services have unique programs that are perfect for people suffering from food allergies. For example, they can offer meals that are gluten-free, dairy-free, nut-free, etc. To be perfectly safe, you are advised to check out each individual food item before placing your order.

↑ Back to Index

? Are meal delivery services a good option for seniors?

Yes, they are. There is no reason why people of all ages wouldn’t enjoy healthy and tasty meals in the comfort of their own home. Furthermore, there are even some meal delivery services that provide senior meals as their specialty. These meals are designed for people with heart conditions, high blood sugar, intolerance to certain food items, and other health problems. We suggest that you check every program for all relevant health information before proceeding to order.

↑ Back to Index

? Do meal delivery services offer vegetarian/vegan options?

Yes, many meal delivery services have a dedicated vegetarian or vegan menu. There are even some services that are fully dedicated to vegetarian and vegan meal programs. Keep in mind that not all vegetarian programs are compatible with a vegan diet. Check out individual meals and see if they contain dairy and/or eggs.

↑ Back to Index

? Do meal delivery services offer diabetic-friendly options?

Yes, many meal delivery services offer a dedicated diabetic-friendly menu. These menus are designed to provide you with a nutritionally balanced meal plan that lowers your blood sugar and allows you to keep diabetes under control.

↑ Back to Index

? Can a meal delivery service help me lose weight?

Yes. There are many meal delivery services that provide unique programs specially designed for weight loss. Check out their info pages and see whether those programs are compatible with your existing strategy. You can also create a strategy from scratch with their help.

↑ Back to Index

? Can I customize my menu?

Yes, almost every meal delivery service offers a way for you to customize your menu. This is done by either editing one of the existing programs or creating your own plan.

↑ Back to Index

? How are meals from meal delivery services different than the meals I can buy in the grocery store?

These meals are created by professional chefs in restaurant-grade kitchens, which means that you get healthier and tastier meals for the price of a regular TV dinner or takeaway. On top of that, you can usually customize your meal plan, which is something you can never get in a grocery store.

↑ Back to Index

? Are meals from meal delivery services fresh?

Yes. Some meal delivery services offer fresh delivery or fresh local pickup. Otherwise, your meals are delivered fresh frozen to keep both the taste and the nutritional value.

↑ Back to Index

? How do meal delivery services keep the food fresh in transit?

Keeping the food fresh in transit is usually done by packing it in insulated containers that are chilled with dry ice. These containers contain enough dry ice so that your order can be safely delivered and stored without any risk of thawing.

↑ Back to Index

? What is the best way to store the meals?

Keeping your frozen meals in the freezer gives them the longest shelf life. When thawed, you can keep them refrigerated for a few days. You are advised to check individual meal delivery services for further info on product handling and storage.

↑ Back to Index

? What is the best way to store the juices?

Juices are usually delivered frozen and require storing in the freezer. All meal delivery services that offer juices also provide information about individual product life span.

↑ Back to Index

? How long does the food stay fresh?

The shelf life of food items varies depending on the meal delivery service you’re using. Those meals that you plan on eating first can be stored in the fridge whereas the meals you intend on eating later on in the week should be kept in the freezer.

↑ Back to Index

? How do I prepare meals?

Meals ordered from meal delivery services that deliver pre-made meals require nothing more than reheating. Each package contains the information about the appropriate procedures. Dry foods such as snacks and finger food require no special preparation and can be consumed right from the package. On the other hand, when ordering pre-portioned ingredients, you just need to follow the recipes provided.

↑ Back to Index

? Can my kids eat meals from meal delivery services?

Yes, many meal delivery services offer family-friendly meal plans that are appropriate for all generations. These meals are usually low in salt and other spices and contain ingredients that are perfect for both children and adults.

↑ Back to Index

? How do I handle the dry ice?

Most packages delivered by meal delivery services contain just enough dry ice for transportation and delivery. If there is some dry ice still left after the unpacking, you are advised to leave the package in a well-ventilated area. Your backyard or balcony are a good choice. Never dispose of the dry ice using your bare hands. Never leave the dry ice on sensitive surfaces because it can cause damage to the material. Always use thermal gloves if you need to handle dry ice.

↑ Back to Index

? Should I worry about cross-contamination?

There is very little to worry about. Most kitchens have high standards when it comes to avoiding cross-contamination. Some meal delivery services even offer information regarding their kitchen certification. Check out each individual service for their certification info (usually found in the FAQ section).

↑ Back to Index

? I don’t need meals delivered every week. Can I skip a week or two?

Yes, almost all meal delivery services allow for maximum flexibility when it comes to ordering and canceling. Keep in mind, though, that you need to let the company know in advance that you plan on skipping a week or canceling their services.

↑ Back to Index