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How To Cancel SimplyCook

July 16, 2019

SimplyCook differs from most meal kit delivery services in that it provides both recipes and ingredients – but not all the ingredients necessary for preparing the meals. Namely, it just delivers unique flavor blends that are not available in local stores. If you would like to learn more about this company, you can read our SimplyCook review.

While this is certainly a new and attractive concept on the meal kit market, you may at some point wish to change or pause your orders. You may also find that the service does not work for you and opt to cancel your subscription. Luckily, you can do all of this in a few simple steps.

SimplyCook Malay Laksa

Editing Your SimplyCook Order

Editing your SimplyCook subscription box is easy. All you have to do is:

  1. Log into your account and you will immediately see a link to ‘Edit This Box’ on the homepage. If the company has not selected what goes in your box yet, you will have the option to ‘Choose Your Dishes’;
  2. Make your selection on the next screen and click ‘Save Selection’.

You can make changes to your box until the date written below ‘Edit This Box’.

It is important to note that once you place your order or the company starts preparing it, you can no longer make changes to your box. However, you can send an email to SimplyCook at hello@simplycook.com and its team may be able to edit the content of the box before it gets shipped.

Skipping A Delivery

In order to skip one or more deliveries, follow these steps:

  1. Log into your SimplyCook account;
  2. Find the option to ‘Delay Delivery’;
  3. You should now choose to delay your box anywhere from 1 to 4 weeks ;
  4. Confirm your new delivery date;
  5. If you change your mind, just select ‘Remove Delay’.

If you would like to delay your box for more than 4 weeks, send an email to SimplyCook and submit your name, address, and date of desired delivery.

SimplyCook Balinese chicken

Canceling Your SimplyCook Subscription

Here is how you can cancel you SimplyCook subscription:

  1. Log into your SimplyCook account;
  2. Head to ‘Membership Settings’ (the top right-hand corner of your homepage);
  3. Click on ‘Change Membership’;
  4. The following link should appear: ‘I’d like to stop my regular deliveries’;
  5. Follow the remaining steps to confirm the cancelation.

You may also cancel your subscription directly by sending an email to the SimplyCook support team.

When you cancel your subscription, you may wish to try out some other companies that may be a better choice for you. The top alternatives to SimplyCook include Mindful ChefHelloFresh UKAbel & Cole, and Gousto.

Refund Policy

If some of the items in your order are missing or damaged, you are eligible for a full refund. You must contact the company within 90 days of purchase in order to get your money back. In case you get damaged items, you must return the products unopened and in good condition.

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