Hardly anyone can deny that HelloFresh is one of the best options for enjoyable home dining. It makes cooking easier than you ever thought it could be, introduces you to glorious dishes you did not even know you love, and most importantly, makes eating healthily a breeze. However, it is good to know that once you decide to give it a try, you are not stuck with your subscription and you do not have to keep ordering for longer than you want. HelloFresh gives you full freedom to start and stop using its services whenever you wish. In this post, we will explain how to cancel HelloFresh or pause your subscription, depending on what works better for you.
Ending Your HelloFresh Subscription
The whole process of canceling your HelloFresh subscription is pretty simple. You need to log into your account, click on your name located in the upper right-hand corner of the page, and access Settings. In the Account Details section of Settings, you can find the Cancel Your Subscription option. Just click the button and state your reason for leaving.
If you have successfully canceled your subscription, a message will appear confirming your cancellation. If you wish, you can provide feedback and tell HelloFresh how you feel about its service.
Now, there is only one more tiny piece of information you need in order to avoid any unpleasant surprises. While it is true that you can cancel whenever you wish, it is also true that if you are not careful, you may end up paying for one more delivery even after you have ended your subscription.
All orders that are already processed cannot be cancelled. Therefore, if you decide you want to stop getting HelloFresh deliveries, you should do so before 11:59pm PST 5 days before your next delivery is due. That way, you are giving HelloFresh enough time to inform its suppliers about the change of plan and you are making sure that your last HelloFresh delivery is truly the last.
Now that you know how to cancel HelloFresh, we will just point to another option – skipping deliveries. If you just want to take a break, you can keep your account but skip deliveries when you have other plans. You can do so by logging into your account and clicking on My Deliveries.
Next, you should click the calendar icon located in the upper right-hand corner of the page, select the delivery day of the week when you do not wish to receive a delivery, and click the Skip Week button. You can skip as often as you want.
Keep in mind that if you are skipping a week, the same rules apply as when you are canceling your account. You should do so 5 days before your next scheduled delivery. We can gladly conclude that HelloFresh is extremely flexible. It has made it easy for its customers to pause or end their subscriptions whenever they see fit. Therefore, the company’s goal is to keep you feeling happy, healthy, and full, not trapped.