Sun Basket is the kind of service that does everything to ensure its customers are happy. The recipes are simple, the ingredients are fresh, flavorful, and incredibly healthy, ordering is easy, and the subscriptions are flexible. You can order for as long as you want and pause or stop whenever you feel like it. In this post, we explain how you can pause or cancel your Sun Basket subscription and highlight the information you should keep in mind in both cases.
Skipping A Delivery
If you do not want to end your subscription but also do not want to receive one of your next weekly deliveries because you are on a holiday or have something else planned, you can do so straight from your account. Just go to the Schedule section of your account, select the week when you do not want to receive a delivery, and choose the skip option.
Keep in mind that you should state your intention to skip before the weekly cut-off, which is every Thursday before the scheduled delivery at 12 p.m. PT / 3 p.m. ET. If you fail to skip before the cut-off, your card will be charged for the delivery.
Canceling Your Subscription
If you want to cancel your Sun Basket subscription, you can contact the company’s friendly staff via a toll-free line. The process is quick and simple and it should not take more than a couple of minutes. It is important to note that cancellations should be made before the weekly cut-off (same as in the case of skipping a delivery), so you can avoid being charged for the next delivery.
If you are canceling because you are not satisfied with the service, we would like to remind you that all the food you receive from Sun Basket comes with a 100% satisfaction guarantee. Therefore, if you are not happy with your box, you can contact the Sun Basket staff within 7 days of the delivery and get your money back.
There are many reasons why Sun Basket is at the very top of our list of the best meal delivery services in the country and its flexibility is one of them. It allows you to take complete control over your subscription and does not force you to stick to it if you are not happy. Purchasing its meal kits is completely risk-free and you can pause or end your subscription hassle-free, no questions asked. That is what we consider to be a premium-quality service.