How To Cancel Purple Carrot

June 24, 2019

With a focus on plant-based diets, Purple Carrot regularly delivers well-crafted and inspiring vegan recipes and ingredients to the homes of its many customers. The recipes are not too complicated, the ingredients are fresh, flavorful, and incredibly healthy, the ordering process is easy, and the subscriptions are flexible.

Purple Carrot gives you full freedom to start and stop using its services whenever you wish. In this post, we will explain step-by-step how to cancel, pause or modify your Purple Carrot subscription.

Purple Carrot box with vegetables

Changing Your Purple Carrot Meal Plan

Changing your Purple Carrot meal plan can be done easily and quickly. You should follow these steps:

  1. Log into your account;
  2. Visit the ‘My Profile’ tab in your account settings;
  3. Select the ‘Change’ option next to Current Plan;
  4. Now select your new plan by clicking on ‘Choose This Plan’;
  5. A pop-up will appear confirming when the change will go into effect.

Keep in mind that any changes made after Tuesdays at 11:59 PM EST the week prior to the scheduled delivery will not be reflected in your next order.

Skipping A Delivery Or Canceling Your Purple Carrot Subscription

If you would like to pause or cancel your Purple Carrot subscription, you should follow the steps outlined below:

  1. Log into your account;
  2. Go to your name in the upper right-hand corner (mobile users should click the list icon on the top left of the page);
  3. Click on ‘My Profile’;
  4. Go to ‘Account Settings’. Next to ‘Subscription Status,’ click ‘Change’;
  5. Now select to either pause or cancel your subscription.

When canceling your account, you will be prompted to complete a short survey and follow additional cancelation instructions. If you do not wish to permanently cancel your subscription, you may skip upcoming orders for up to ten weeks.

To skip a delivery or cancel your subscription before your next shipment, you must do so before Tuesday night at 11:59 PM EST the week prior to the scheduled shipment.

If you want to cancel your subscription to explore other meal kit delivery companies, you can check out Purple Carrot alternatives on our list of the best meal kit delivery services.

If you are, however, interested in more affordable services, you can take a look at our cheapest meal kit services list.

Refunds

In accordance with the Purple carrot Terms and Conditions, if you are not satisfied with your order, you should contact the company within seven days of receiving your delivery by email at hello@purplecarrot.com or by phone at 857-703-8188.

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