FreshDirect VS Hello Fresh

UPDATED Aug. 2018
Table Of Contents+

If your body is craving something healthy and tasty, but there is no room for cooking in your overcrowded schedule, it is time to give meal delivery services a shot. Check out our FreshDirect VS Hello Fresh comparison and find out which one to trust with taking care of your diet. Enjoy amazing meals, hassle-free!

FreshDirect
More Options Than You Ever Imagined
VS
HelloFresh
Fresh, tasty and healthy cooking

Highlights

FreshDirect
FreshDirect is a huge marketplace filled with fresh food items, ranging from meals and meal kits to groceries, baked goods, and treats of all sorts, all natural and reasonably priced.
  • Average Price Per Meal: $20.00
  • Shipping Cost: $6.99
  • Delivery Area: 6 states
HelloFresh
HelloFresh is an allergen-friendly, vegetarian-friendly, flexible, and quite affordable meal kit delivery, allowing you to cook meals that suit your taste in little time, hassle-free, while staying on budget.
  • Average Price Per Meal: $9.99
  • Shipping Cost: $0
  • Delivery Area: 48 states

Compare Features

FreshDirect
Best For
Best for individuals looking for a one-stop shop for all their dietary needs
Menu/Meal Plans
Fresh Direct provides its customers with several ordering options, including meal kits, ready-made meals, and various food items.
Recipes/Meal Options
With Fresh Direct, you have thousands of food items, hundreds of dishes, and around 40 meal kits at your disposal.
Meal & Recipe Variety
FreshDirect offers omnivore, vegetarian, vegan, organic, low-calorie low-carb, low-fat, and gluten-free meals and meal kits. Its ready-made dishes include breakfasts, entrées, sides, appetizers, and soups, as well as a variety of sauces, marinades, salsas, dips, salads, pizzas, sandwiches, wraps, marinated meats, kabobs, and even sushi. You can also purchase groceries, pastry, and beverages.
Food Quality
Although FreshDirect offers a vast variety of different products, what they all have in common is that they are fresh and generally made of high-quality, natural, and organic ingredients.
Nutritional Value & Portion Size
As FreshDirect offers over 3,000 food items and hundreds of meals, nutritional value and portion size vary significantly. However, since the company uses natural and organic ingredients, the products are generally healthy and rich in nutrients.
Subscription Flexibility
If you wish to modify or cancel your order with FreshDirect, you can do it at any time, but you must notify the company before the cutoff date, which depends on your location.
Refunds
If you are not happy with your order from FreshDirect, contact the company straight away and you will either get a replacement or refund.
HelloFresh
Best For
Best for busy home cooks seeking healthier versions of comforting classics
Menu/Meal Plans
With HelloFresh, you can opt for the Veggie Plan, Classic Plan or Family Plan.
Recipes/Meal Options
HelloFresh offers 8 new recipes on the Classic Menu, 3 new recipes on the Veggie Menu, and 5 new recipes on the Family Menu each week.
Meal & Recipe Variety
HelloFresh converts all-time favorites into more colorful, quick-to-make meals that can be ready to eat in as little as 20 minutes. Its selection includes omnivore, vegetarian, kid-friendly, egg-free, nut-free, gluten-free, and dairy-free recipes. Most meals are designed for everyday home dining, with occasional premium dishes for special occasions.
Food Quality
HelloFresh provides locally sourced ingredients of the highest quality. Its seafood is ocean-friendly, wild-caught, and recommended by the Seafood Watch. Its meat originates from local farms that meet the highest standards of quality. Its produce is natural, freshly picked, and comes from family-owned farms.
Nutritional Value & Portion Size
The meals you cook with HelloFresh are made of nutrient-packed ingredients and have optimal nutritional value. Portions are ample enough to keep you full but do not count on leftovers.
Subscription Flexibility
With HelloFresh, you can modify your subscription or switch between plans anytime. You can also pause, skip or cancel your order whenever you wish. All changes to your subscription must be made by 11:59 pm PST 5 days prior to your next scheduled delivery
Refunds
HelloFresh offers refunds if you are not satisfied with your delivery. Refunds can take 3-5 days to process.

Suitable For

FreshDirect
Meals For Families
Meals For Kids
Meals For Seniors
Meals For One
HelloFresh
Meals For Families
Meals For Kids
Meals For Seniors
Meals For One

Compare Meal Options

FreshDirect
Vegetarian Meals
Vegan Meals
Paleo Meals
Keto Meals
Low-Carb Meals
Low-Fat Meals
Meals For Diabetics
Gluten-Free Meals
Organic Meals
Weight Loss Meals
HelloFresh
Vegetarian Meals
Vegan Meals
Paleo Meals
Keto Meals
Low-Carb Meals
Low-Fat Meals
Meals For Diabetics
Gluten-Free Meals
Organic Meals
Weight Loss Meals

Compare Sample Meals

FreshDirect
HelloFresh

Compare Extras

FreshDirect
A La Carte Menu
Gift Cards
Marketplace
HelloFresh
A La Carte Menu
Gift Cards
Marketplace

Compare Ratings

FreshDirect
FINAL RATING
8.0/10
Meal Options
Variety
Nutritional Value
Portion Size
Flexibility
Price
HelloFresh
FINAL RATING
9.5/10
Meal Options
Variety
Nutritional Value
Portion Size
Flexibility
Price

Compare User Reviews

FreshDirect
  • Submitted By Henry Giles on 07/22/2017
    I’m a lazy guy, so this kind of store is exactly what I need. Groceries – they’ve got ‘em, meals – so many options, beer – hell yeah.
  • Submitted By Laura Forbes on 05/05/2017
    Sure, it’s convenient, but it’s not as good as it’s hyped up to be.
  • Submitted By Hannah Rogers 3.5 on 03/14/2017
    The food’s awesome, but it’s too pricy if you ask me.
HelloFresh
  • Submitted By Erin on 08/04/2018
    I love Hello Fresh! This is the best meal box I've ever used! The food is always fresh and high quality and the meals are delicious! I get the two meals for two people a week plan and I easily have 4 dinners. When I first opened the box, I thought there was no way those meals were big enough, but oh boy were they! Whenever I get tacos, I have enough meat and toppings for at least 3 meals! I am a very happy customer!
  • Submitted By Christine M on 08/01/2018
    Evidently, when you order you are signed up for weekly auto renew. Supposedly it is on the sign up page (this is what the customer service rep told me). However, I have no evidence of this as there is ZERO documentation of the auto renew in your receipt or any of the emails you get sent. They would not take back the box after it was delievered. I will be disputing the charge through my credit card, and others in the same position should do the same until they have more transparent business practices.
  • Submitted By Barbara on 07/26/2018
    We have been receiving hello fresh without any problems until last week. Not only was Robert extremely accommodating refunding our entire purchase a free box of food was sent as well. The food is always fresh, and the ecipes are easy to follow( my husband and daughter are cooking?). Thank you again Hello Fresh.
  • Submitted By Janette on 07/24/2018
    The worst.....please be careful! Used a free trial code had trouble using code called immediately to receive help with set up. After getting help from the rep as I thought at the time was great. Some how after few days later I notice a charge on my account and called about the charge as I was told it was a free trial code. Some how two accounts had been started for me. One was free and the other I was charged for , again what I though was great customer turn out not to. Because again I was charged for another box. In those two calls after explaining I was have complete trouble with the website was never told this was a weekly charge. I called again for the 3rd time asking to speak to a manger the rep transfer me to someone else I explained everything for the second time after canceling and he then revealed he wasn't even the manager I asked again to be transferred and they send me to a supervisor To explain once again who then said she would listen to the call from that day. She then gets back on and tells it was told to me. This was going to be a weekly.Subscription. which I was fine with if she could play it back for me. She told me she could not and that is why it is on the website when I signed up. Now frustrated I repeat it to her that I had trouble with their site and that is why immediately call of help and do not recall it ever being told to me. She continued to repeat that it was on the site and for that she couldn't help. As I asked to speak to a manger like I did the 1st few times she stated that over the phone that couldn't not be done. I couldn't to ask so then how can I told that? She told me to send an email and it would go to the correct person. So I asked again will this go to a manger she then repeat the same thing. So again I explain I didn't want to speak to anyone else I just want a manger and what is the best way to do that, she once again repeated the email crap. So again ask will I be able to talk to a manger. You then can here pretty much laughing (really poor service) I also asked before I got off the phone if my subscription was now cancelled she then told me NO! So here goes my frustration again with the customer service after asking the very first person to cancel it was not. Supervisor said it was not cancelled because I asked to speak to a manger......crazy to I proceeded to ask so it was re-activate it once I asked to speak to you? ( then silence with a follow of I'm sorry) shows a lot about there service! Never

Winner

HelloFresh provides you with incredibly fresh ingredients and easy-to-follow recipes, helping you create tasty, home-cooked dishes without all the hassle of having to shop and plan. Find out more about this famous meal kit delivery service in our objective HelloFresh review.

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